AMAL ABDULLA AL HOSANI
Administrative Manager
Profile summary
I will be an active member of the organization in which I work, and in order to have full awareness and understanding in establishing a culture of cooperation and the ability to provide the best outputs to improve and develop this work, I can learn quickly, focus and put my skills and experience into the success of the organization
Key skills
Professional experience
I have experience in Human Resources within the service-providing industry, with skills in HR policies, exit formalities, HR operations, employee relations, and employee engagement. Additionally, I am proficient in performance management, talent acquisition, talent management, compensation and benefits, as well as policies and procedures. Managed daily administrative operations and official correspondence. Coordinated HR functions including onboarding, payroll support, attendance, and employee insurance. Handled government relations and compliance processes with UAE authorities. Prepared and submitted applications, renewals, and compliance reports. Supported finance with invoices, quotations, and vendor coordination. Organized company events, exhibitions, and managed branding materials. Provided executive support to senior management with reports and communication.
- Managed daily administrative operations and official correspondence.
- Coordinated HR functions including onboarding, payroll support, attendance, and employee insurance.
- Handled government relations and compliance processes with UAE authorities.
- Prepared and submitted applications, renewals, and compliance reports.
- Supported finance with invoices, quotations, and vendor coordination.
- Organized company events, exhibitions, and managed branding materials.
- Provided executive support to senior management with reports and communication.
Answering Inquiries: CSRs respond to customer inquiries via phone, email, chat, or in person. These inquiries can be about products, services, orders, billing, or general information. & Resolving Issues: They work to resolve customer problems or complaints, addressing issues such as product defects, service disruptions, billing discrepancies, or shipping delays. & Technical Support & Providing Information